Privacy Policy
Last updated: 25 June 2026
Prana Hotel attaches great importance to the protection of your personal data · this page explains what data is collected, why, and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR)
Data Controller
The data controller is:
- Prana Hotel — S R PRANA HOTEL
- Address: Psar Dam Krolanh Rd E, Krong Siem Reap 17253
- Contact email: jp.prana.angkor@gmail.com
Data Collected
We only collect the data you voluntarily provide via the contact form, namely:
- Your name
- Your email address
- The content of your message
The website does not create any user account and does not use any tracking or targeted advertising tools
Purpose of Processing
This data is used solely to process your enquiry or booking request and to reply to you · it is never sold or used for unsolicited commercial purposes
Legal Basis
Processing is based on your consent, given when you submit the contact form, as well as on Prana Hotel's legitimate interest in responding to the requests it receives
Form Processor
The contact form is managed by the Formspree service, which forwards your message to the hotel by email · as such, Formspree acts as a processor and temporarily handles the data entered to ensure the message is delivered · to find out more, see Formspree's privacy policy
Data Retention
Your data is kept for as long as necessary to process your request, then for a maximum of 3 years from our last exchange, before being deleted
Data Hosting
The website and associated data are hosted by Hostinger · exchanges related to the form pass through the Formspree service before reaching us by email
Your Rights
In accordance with the GDPR, you have the following rights over your data:
- Right of access
- Right to rectification
- Right to erasure
- Right to object
- Right to data portability
To exercise these rights, write to us via the Contact page or at the email address indicated above
You also have the right to lodge a complaint with the relevant data protection authority
Cookies
This website does not use any tracking, analytics or advertising cookies
A simple Google Search Console verification tag is present to confirm ownership of the site with Google · this tag sets no cookie and collects no personal data
No cookie consent banner is therefore required